Supportive & Customer Focused
At Ricky’s, we’re proud of the supportive, customer-focused culture we’ve built and the corresponding success of the Ricky’s franchise brand.
We pride ourselves in our work culture. Each of our restaurants has a small business feel, with everybody pulling together towards one shared goal. Since our first restaurant opening in 1962, Ricky’s has strived to exceed guest expectations with great food and the very best service. And to achieve this, we know it takes a solid foundation of great guest service built on the strength of our people.
Ricky’s core culture of great guest service is embraced from our support centre to our franchisees to our employees through the establishment of our THRILL program. What is THRILL? A simple word that represents our plan for over-the-top guest experiences.
Trust your team, your guests and your brand.
Hospitality is our business! Make every guest feel welcome. Show people that you care.
Real food for real people.
Integrity and respect. Always do the right thing, have respect for your team, your guests and your brand.
Learn something new each day and coach/teach others.
Love what you do!
Proudly Serving Our Community
At Ricky’s we believe that we are part of something bigger – the community we live and work in. We are particularly proud of our relationship with Breakfast Club of Canada. Ricky’s supports the belief that a good day starts with a good breakfast through special features, participation in school breakfast programs, and the ongoing sales of our Breakfast Sandwich.
We are also committed to giving back to our local communities through participating in neighbourhood events and programs. Even the simple act of connecting with our guests with a smile and a friendly word is a way we make the local community stronger every day.
Together we work towards the goal of operating restaurants that we can all be proud of and that the public is proud to have in their community.
Right Ingredients for Our Team
Want to join the Ricky’s team? We always have room and the need for qualified people that thrive in a fast-paced environment, are full of energy and are ready to work hard.
Ricky’s offers a pleasurable working atmosphere where team members support each other, working together to provide the ultimate guest experience. Our employees take pride in doing their jobs well and in exceeding our customers’ expectations.
At Ricky’s, we strive to create a culture that values and respects diversity and inclusion through our company’s commitment to a policy of equal employment opportunity. By creating a welcoming environment, we establish a workplace that fosters respect and engagement, where employees look forward to coming to work each and every day.
Grow With Us
We also promote an entrepreneurial spirit by providing opportunities for those who wish to grow and build a career in the food and hospitality industry. Our training program is second to none and includes certifications in the areas of service, kitchen management, food safety, guest service and so much more.
And don’t forget about our flexible schedules designed to work with your busy lifestyle. Combined with the offer of a competitive wage makes Ricky’s a great place to work.
So if you’re looking for a rewarding and fun career experience working with amazing people, we have plenty to offer.
Meet Some of Our Ricky's Family
Restaurant: Gateway, Edmonton
Time with Ricky's: 3 years
Favourite Menu Item: Not So Traditional Beef Dip
What do you love about Ricky's: The fact that it feels like a family
FUN FACT: Luz just completed her Advanced Food Safety with Ricky's
Position: Kitchen manager
Restaurant: 107th Holiday Inn, Edmonton
Time with Ricky's: 4 Years
Favourite Menu Item: Bennies
What do you love about Ricky's: Laxman loves his team at 107th Holiday inn
FUN FACT: Laxman recently got back from a long vacation to Nepal in 2018 visiting family
Varinder Niijar & Brandy Kazakoff
Position: Manager, Supervisor/Server
Restaurant: Ladner, BC
Time with Ricky's: 4 years & 20 years
Favourite Menu Item: Philly Beef Dip w/ Truffle Fries, Chicken Tenders
What do you love about Ricky's: Varinder - What I love about Rickys is that I feel is I have improved myself in the last 4 years. I started as a dishwasher and have made my way up to manager. I feel this is a professional business and I feel more growth in my business and myself. And I thank Dylan and Andy for giving me this opportunity. Brandy - I love that we can work as a team and have a good time. I have had a lot of growth through the years here and have gone through many changes. I always love a challenge and of course to have fun!! The energy we create will flow through the Restaurant. Try to keep the good vibes flowing!!
Restaurant: Sunridge, AB
Time with Ricky's: 6 years 7 months
Favourite Menu Item: Rigatoni Rose
What do you love about Ricky's: The environment
FUN FACT: Yashika came to Rickys in 2013, following after her mother and her brother. Since the age of 12 we have seen her grow and watched her come into adulthood. She is part of the family. And an embodiment of always learning and becoming better.
John David Marquez
Position: Kitchen Manager
Restaurant: Shawnessy, AB
Time with Ricky's: 2 years
Favourite Menu Item: Grand Forks Breakfast
What do you love about Ricky's: Fast service with excellent quality of food
Restaurant: Harvest Hills, AB
Time with Ricky's: 20 years this December
Favourite Menu Item: Chorizo Brekkie Bowl
What do you love about Ricky's: I love the support I receive in my business
FUN FACT: Sara started almost 20 years ago as a cook. She worked her way to become a server several years later. She then became a manager of a Ricky’s. In May 2017, she bought her own Ricky’s. You can achieve anything you set your mind to.